Customer Beware Continued Story of Jamey Head Hurts
So our Jamey tried her best to explain it all to me. Then the
question came. "Are these guys allowed to commit extortion to get me
to buy a phone system from them?"
"Yes OH YES!", my inner voice screamed but as in all things cautious, I
was admirably restrained in my response.
I told her the best truth I could come up with outta the seat of my
pants.
Yes, you are able to use any network compatible telephony equipment you
wish. You may and probably should take bids and study feature
offerings as relating to your business operations. If you have and are
supremely comfortable with an equipment provider, then by everything that is
right to do, continue using them.
Yes, the CLEC will probably screw up the network access and dial tone cut
over. You couldn't prove it due to vindictiveness. I can prove
it is due to poor communication, follow up and attention to details and due
dates.
Ever hear the term SNAFU with emphasis on the FU? You can't prove
vindictive response by a CLEC because you chose another equipment provider.
Can't prove it because they screw everything up for all of their customers.
Still looking for stories about ONE good network cutover!!!
Your stories are welcome! We'll collect them, consolidate and
publish. No real names or people are used so fear not. We'll
protect your privacy and anonymity.
